Over the years we have been at the forefront of innovation in the general insurance claims sector. From pursuing ground breaking litigation in the areas of credit hire, costs and fraudulent personal injury claims to developing novel handling processes for suspected fraudulent Low Speed Impact cases, pioneering third party intervention and litigation avoidance schemes, and the early creation of a specialist Costs Budgeting team. We have always strived to develop technical arguments, services and processes that benefit our clients and the market in general.
Underpinning this is a significant ongoing investment in technology to ensure we can continue to drive out unnecessary costs within our business, improve our operational efficiency and extend and improve our services for clients. Recent infrastructure enhancements have included a state-of-the-art telephony system, scanning technology, and a powerful suite of business intelligence tools which allow clients unprecedented analytical capabilities and insight into their claims portfolio.
Our teams are passionate about what they do and extremely tenacious when it matters. They develop close working relationships with clients and revel in exceeding their expectations. We deliver a wide range of services nationally from our offices across the UK.
We continue to recruit talent from the market to expand the range of skills and capabilities we can offer. In addition we are strong believers in ‘growing our own’ and nurturing talent from within. Personal development is actively encouraged and supported for both legal and non-legal staff.
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