Head of Legal Support and Facilities
With over 15 years’ experience in leading legal support teams, Gill is committed to delivering excellent service quality having had significant success in building motivated, high performance support teams that consistently achieve outstanding results. Gill has extensive experience of centralising support functions, leading through change by setting clear priorities, demonstrating resilience, communicating a vision and engaging at every level of the organisation to guarantee full co-operation, commitment and success. Gill has management responsibility for more than 160 support staff nationally comprising of business support teams including file inception & data capture, call centre, file closing including billing & debt recovery, facilities, post room & document management, secretarial and regional office support. Prior to Horwich Farrelly, Gill worked at Addleshaw Goddard LLP for 15 years and KPMG for two years in similar roles. Gill is an Associate member of CIPD and MCMI.