Filter

Filter by:

loading
John O’Roarke

John O’Roarke

Chairman

John O'Roarke, an acknowledged heavyweight in the insurance sector, joined Horwich Farrelly from LV= where he had spent the last decade, most recently as Managing Director. He joined LV= in 2006 with the remit of turning round the ailing Liverpool Victoria/Frizzell general insurance business. Over the next nine years he led a transformation programme which resulted in LV= becoming the UK’s third largest car insurer as well as the UK’s most trusted and most recommended insurer. Prior to joining LV=, John was Chief Operating Officer for RBS Insurance and Managing Director of Churchill Insurance, which grew from a £3m start-up to become a £2bn+ premium business and the UK’s most recognised insurance brand. John O'Roarke is a qualified Chartered Accountant but left the accountancy profession to begin his insurance career with AIG in 1984. Between 2013–16, he was also Chairman of the Insurance Fraud Bureau and Chair of the ABI’s Financial Crime Committee. In July 2018 he received the Achievement Award at the British Insurance Awards.

Ronan McCann

Ronan McCann

Managing Partner

Since joining Horwich Farrelly in 2001, Ronan has held a firm focus on pushing the boundaries for insurers in the counter fraud arena being responsible for the numerous landmark decisions for the industry. He was involved with the leading Court of Appeal decisions in Kearsley v Klarfeld (2005) and Casey v Cartwright (2006) in the area of low velocity impact litigation.

He also has a particular interest in fraud rings, catastrophic injury cases and contempt of court, being responsible for Esure v Ali (2011) and Esure v Israr (2011), the latter case marking the first time an insurer successfully used contempt of court proceedings to prosecute a fraudster involved in a ‘crash for cash’ scam.

Show publications by Ronan McCann
Rob Barrett

Rob Barrett

Partner

Rob has spent more than 25 years at Horwich Farrelly acting for insurers in defending severe injury claims. He has extensive experience in handling any police investigations arising from such claims including police station interviews, magistrates and crown court hearings and inquests.

Nicola Critchley

Nicola Critchley

Partner & Head of Costs

Nicola founded Horwich Farrelly’s specialist costs department in 2001 and has headed the team ever since. She has extensive experience of dealing with high value costs litigation, costs budgeting, appeals, fraud, technical challenges, MoJ dropouts, infant approvals, FRCS issues and bulk test litigation.

Nicola has personally undertaken significant test litigation on behalf some of the country’s largest insurers in relation to strategic costs issues. These include the appropriate level of recoverability for additional liabilities as well as providing advice to insurers on matters such as the MRO agreement. Nicola has overall responsibility for client care and is a member of FOIL’s COSTS Sector Focus Team.

In 2016 Nicola was appointed to the Civil Justice Council with a remit to represent the specific interests of the insurance industry.

Show publications by Nicola Critchley
Mark Hudson

Mark Hudson

Partner & Head of Counter Fraud

Mark benefits from more than 20 years’ experience in all types of motor fraud and is responsible for maintaining an extremely high quality of work from the nationally recognised solicitors working in Counter Fraud. Under his leadership, the department has grown to become one of the largest in the UK, numbering in excess of 180.

In particular, Mark’s team has been recognised for its market-leading counter fraud work in Low Speed Impact (LSI) and Late Notification (LN) claims, where it defeated more than 650 such claims at trials in 2018, and additionally obtained no less than 470 findings of fundamental dishonesty.

Mark has also personally dealt with a number of cases involving links to terrorism, including Al Qaeda, as well as one of the cases in Operation Banwell, concerning deliberately staged bus accidents in the North West. This resulted in combined prison sentences of more than 30 years being handed down to 15 convicted conspirators, with the ringleader receiving a 6 ½ year prison sentence.

Show publications by Mark Hudson
Patrick McCarthy

Patrick McCarthy

Partner & Head of Volume Litigation, Motor & Casualty

Patrick embodies Horwich Farrelly’s commitment to recognising and rewarding talent, having risen from trainee solicitor to partner in a little over seven years. Patrick’s areas of expertise include catastrophic loss, MOJ claims, motor claims and costs.

He is regularly instructed in cases involving technical points on the interpretation of the Civil Procedure Rules and Pre-Action Protocol and leads a team of lawyers specialising in this area, dealing with such issues as the inappropriate removal of matters from the portal by claimants. Notable cases include the appeal of Cunningham v AST Express & ANR (2009) and, more recently, he was instructed to act on behalf of the respondent in the case of Saul v Fielding (2015).

Patrick is a member of FOIL’s Motor Sector Focus Team and the Rules Special Interest Group.

Show publications by Patrick McCarthy
Tom Myles

Tom Myles

Consultant

With more than 30 years in private practice specialising in personal injury work for insurers, Tom has handled a wide variety of cases for many different clients on cases involving catastrophic and fatal injuries. In addition to acting as a client partner for one of Horwich Farrelly's largest insurance clients, he continues to handle a specific caseload and maintains supervision and management of the firm's Liverpool office. Tom also advises insurers in areas of strategic development, delivering training programmes to insurer claims teams.

Philip O’Hagan

Philip O’Hagan

Partner and Head of Zest Legal

A forward-thinking personal injury lawyer with 30 years’ experience, Philip is Head of Department and responsible for the development, operational and strategic direction of the Zest Legal division of Horwich Farrelly and is a member of the Executive Board. His hands-on approach extends from business development and systems innovation to the company’s commitment to people development and service delivery.

Philip has acted for individuals recommended through insurance based schemes and many involving cases of clinical negligence and catastrophic loss cases. He continues to successfully promote the Third Party Assistance Scheme aimed at reducing claims costs, reducing claims life-cycles and acting in the best interest of innocent victims.

Raouf Achour

Raouf Achour

Partner

Raouf joined Horwich Farrelly in 2015 and made Partner in 2019. Raouf has over 15 years experience of defending personal injury claims on behalf of insurers with over 10 years dealing with large and complex loss claims.  He is experienced in all aspects of quantum, complex liability enquiries, indemnity issues and policy disputes arising from misrepresentation and ambiguous policy wording.  He is instructed in a variety of catastrophic claims including employer's liability, public and occupiers liability and works closely with a number of UK insurers advising on early stage investigations through to resolution. Raouf is experienced in dealing with multi-million pound claims involving complex rehabilitation packages and has experience of advising on complex settlements involving statutory funding and Periodical Payment Orders. Raouf regularly delivers training to insurer claims teams on a wide range of topics.

Andrew Baker

Andrew Baker

Partner

Andrew focuses on large loss motor work in particular motor indemnity cases. He has significant experience of preparing cases to be put before the Technical Committee of the Motor Insurers’ Bureau.   Andrew has taught civil litigation to ILEX students and regularly provides training to clients on motor indemnity and other technical issues arising in motor defence work. He also advises insurers on policy wordings to help minimise indemnity spend. Andrew also has extensive experience of EL/PL injury work for a range of insurers and self-insureds and also injury claims arising out of shipping accidents. The Legal 500 described him as "a tenacious litigator who leaves no stone unturned and is utterly reliable".

Show publications by Andrew Baker
Robert Bennett

Robert Bennett

Partner

Rob has over 10 years’ experience in insurance litigation and civil costs claims. Specialising in high value claims, Rob also deals with cases involving technical challenges such as the application of Part 47 CPR, professional indemnity, premature issue, ATE policy premiums in excess of £20K and non-fixed success fees.

Rob has successfully defended a number of RTA cases where damages exceeded £500,000 and the claimant solicitors applied for success fees in excess of 12.5%. He has also dealt with a number of cases where he challenged ATE premium of over £10,000 and cases arising out of commercial disputes with costs claimed in excess of £1 million.

James Boylan

James Boylan

Partner

With a background in the motor insurance sector, James joined Horwich Farrelly in 2003 before studying in his spare time to obtain ILEX accreditation in 2007. Over the past 16 years James has developed a breadth of knowledge in relation to all aspects of defendant motor litigation and while based in Manchester, he is responsible for a number of teams across our offices specialising in counter fraud, dispute resolution, MOJ Portal claims and counter claims. Within the firm James is responsible for overseeing the management and function of our teams of lawyers, ensuring that we continue to deliver the high standard of legal service our clients have come to expect. In addition, James works closely with one of our key insurer clients to provide specialist training and on-site consultancy, as well as  developing pre and post-litigation working practices and implementing strategies in the defence of personal injury claims.

Paul Brandish

Paul Brandish

Partner

Paul has 15 years’ experience within Horwich Farrelly’s award-winning counter-fraud department and a further four years’ experience in the claims department of a leading national insurer. His areas of expertise include RTA Fraud, in particular staged/induced collisions, LSI and Credit Hire.

Paul is a vocal proponent for the fair use of provisions in the insurance industry’s fight against fraud. Recently he worked with a number of insurer clients to lobby against proposals from the CPR Rules Sub-Committee to change rules on admissions of liability under the claims portal.

Show publications by Paul Brandish
Kevin Coakley

Kevin Coakley

Partner & Head of Liverpool office

Kevin has over 20 years experience of personal injury and insurance litigation. He joined Horwich Farrelly in 2011 as a partner specialising in serious and complex personal injury work. He continues to handle a caseload of high value claims and is responsible for the supervision and management of the firm’s Liverpool office. Kevin also delivers regular technical and practical training to insurers on a wide variety of topics.

Show publications by Kevin Coakley
David Cole

David Cole

Partner

David joined Horwich Farrelly in 2018 with 25 year’s experience in defending claims on behalf of insurers, local authorities and corporate clients.  He is instructed on a variety of complex and large loss personal injury cases including inquests, fatal claims and HSE investigations.  He has experience of dealing with employer’s liability, motor, product liability and disease claims and has a special interest in fraudulent claims including contempt of court proceedings and private prosecutions.

Miles Cowan

Miles Cowan

Partner

Miles is another example of Horwich Farrelly's commitment to recognising and rewarding talent. After joining Horwich Farrelly in 2007 as a paralegal, he completed his training contract and qualified into the Counter Fraud department in March 2010. In 2016 he was made partner. He now heads up a team of specialist lawyers focusing on defending LSI, late notified and general motor fraud claims. He has overseen a number of notable results including Nolan v Shields (2015), the first finding of fundamental dishonesty following a mini-trial after the claimant had discontinued his claim. Miles also spends considerable time training clients and developing counter fraud strategies.

Chris Crook

Chris Crook

Partner

Chris has acted for insurers in defending catastrophic injury claims for over 25 years and has been involved in many reported cases. Some of his most notable cases are the House of Lords decision in Hunt v Severs, a leading personal injury decision where he acted for the successful defendant, Doyle v Wallace concerning the assessment of loss of earnings and loss of chance, and Wall v Mutuelle de Poitiers which determined the expert evidence to be called in claims where foreign law applies to the assessment of damages in this country. Being a founder member of the Disability Assessment Unit, he was also closely associated with the introduction of rehabilitation into the process of claims handling. He is also a founder member of its successor, The Bodily Injury Claims Management Association (BICMA).

Peter Crossland

Peter Crossland

Partner & Head of Sheffield Office

Peter has worked with insurance companies for more than 30 years and has specialised in catastrophic personal injury work since 1992. Peter primarily deals with large loss cases arising from road traffic collisions and his specialist areas of expertise include traumatic brain injury, spinal cord injury and multiple amputation. He is also experienced in claims by members of HM Forces and regularly deals with claims reserved in excess of £5m. In addition, Peter is experienced in drafting and advising in relation to Periodical Payments Orders, dealing with the requirements of re-insurers and auditing files on the instructions of re-insurers. Notable cases include McHugh (deceased) v Okai-Koi (2017) EWHC 710 QB,  Cockbill v Riley (2013), and Hopkins v Simmons (2010).

Simon Curtis

Simon Curtis

Partner

Simon Curtis has been defending personal injury claims for more than 20 years and is recognised as a market-leading large loss defence lawyer. Currently, Simon handles a range of catastrophic injury claims valued in excess of £5 million and is experienced in dealing with complex issues relating to Periodical Payment Orders (PPOs). These include the case of Bennett v Stephens and Zenith Insurance Company (2012).

Simon also undertakes defence work in respect of HSE prosecutions arising out of workplace accidents. Furthermore, Simon represents Horwich Farrelly on the Queen’s Bench Division of the Royal Courts of Justice.

Morgan Davies

Morgan Davies

Partner

Morgan joined Horwich Farrelly’s Counter Fraud team in 2015 and was promoted to Partner in 2019. He has extensive experience defending motor fraud claims having worked in the insurance and legal sector for over 17 years. He specialises in defending complex fraud matters and has a particular interest in committal and tort of deceit litigation. Morgan manages accounts for a number of key clients and he heads up a team of specialist lawyers servicing their accounts. He regularly provides client training and works closely with them developing their counter fraud strategies. He is also responsible for ensuring the department maintains its levels of success, growth and excellent customer service and satisfaction.

Show publications by Morgan Davies
Simon Delvard

Simon Delvard

Partner

Simon is a specialist in recoveries, personal injury and RTA litigation, and has over 20 years’ experience working in the insurance claims sector. He joined the firm in 2004 and now leads a dynamic team of fee earners who specialise in dispute resolution and recovering insurer clients’ outlays in a quick, dependable and cost-effective manner.

Simon is also responsible for delivering liability training and developing strategic programmes for insurer clients to maximise recoveries and shorten lifecycles.

Mark Dickson

Mark Dickson

Partner

Mark joined Horwich Farrelly in autumn 2016 as a member of the firm’s Defendant team. He has over 20 years’ experience within defendant personal injury acting on behalf of a range of insurers, multinational companies and local authorities. He is regularly instructed to handle large loss and catastrophic injury claims including employers liability, public liability claims arising from head and brain injury, spinal cord damage, amputation, fatal accidents and multiple injuries. Mark's experience also includes defending product liability claims for corporate clients and their insurers.

Rod Evans

Rod Evans

Partner & Head of Southampton Office

Rod has spent the last 30 years in insurance litigation and is Head of Horwich Farrelly’s Southampton office. He specialises in catastrophic personal injury and large loss fraud claims and is recognised as an expert in his field by Chambers, Legal 500 and Legal Experts. Rod is a former President of FOIL and Chambers 2016 states Rod Evans is praised by claimant solicitors, who note that “he’s very pragmatic and works towards the common goal”.

Show publications by Rod Evans
Matthew Fitzpatrick

Matthew Fitzpatrick

Partner & Head of Northern Ireland Office

A leading figure in Northern Irish courts, Matthew worked for us for over 10 years, completing his training contract with us and becoming the manager of our Liverpool office before returning to Northern Ireland where he spent time at two of the province’s most prominent firms. He has established a reputation as one of the leading specialist litigation solicitors in Northern Ireland, and his wide-ranging experience also includes commercial and insurance disputes, construction disputes and personal injury claims. With a real desire to change the way litigation is dealt with in Northern Ireland,  Matthew’s remit, and intention, is to modernise the way cases are handled.

Claire Fox

Claire Fox

Partner

Claire is a specialist defendant litigation lawyer who has been working in the field of personal injury and insurance disputes for 25 years. Presently, she manages Horwich Farrelly’s Manchester Motor Multi Track Team.

Historically, Claire has handled large loss files and has been heavily involved in mediation both as a mediator and a participant.

Claire is the firm’s Training Principal and lead partner supporting our apprenticeship initiative. She also represents the partnership on Horwich Farrelly’s charity committee.

Show publications by Claire Fox
Alistair Graham

Alistair Graham

Partner

Alistair has more than 20 years’ experience dealing with large and complex injury claims arising out of employers' and public liability claims and motor accidents. He specialises in dealing with claims involving head and spinal injuries, amputation and fatal claims and has a particular interest in chronic pain conditions, and claims with an element of fraud/exaggeration. He works closely with a number of insurers throughout the UK conducting early investigations through to resolution. Alistair also has experience in dealing with foreign claims. Alistair regularly provides client training to insurers on a wide range of technical issues. Notable cases include Alker v Collingwood Housing Association where he acted for the defendant in relation to a Defective Premises Act claim which set out the correct test under S.4(1).

Jane Hall

Jane Hall

Partner

Jane has been recognised in both the Legal 500 and Chambers as a leading Catastrophic Personal Injury Lawyer. She qualified as a solicitor in 1991 since when she has acted on behalf of a wide range of insurers. Jane has extensive experience in handling high value and complex personal injury matters involving employers’ liability and road traffic accidents. She is well known in the market place for being a tough negotiator but fair in her approach. She engages in early meetings with claimant’s solicitors, can be versatile and innovative in her approach and remains outcome focused to ensure the client is afforded the best settlement at the earliest opportunity. Notable cases include Harding v Wealands, where Jane acted for the defendant, an Australian insurer in relation to jurisdictional issues and applicable law, and Timpson v Bailey which determined the meaning of capacity under s.3 of the Mental Capacity Act 2005.

Malcolm Henké

Malcolm Henké

Partner & Head of Large & Complex Injury Group

Malcolm has over 25 years’ experience of dealing with large loss claims arising from motor accidents, primarily those relating to spinal cord or brain injury. His experience in CAT PI claims is recognised by both the Legal 500 and Chambers legal guides in which he is recorded as one of the leading practitioners in his field. His work includes litigation across the UK, Europe and the USA. Malcolm has lectured regularly on his subject and has been widely published. He is a member of both the Clinical Negligence Working Party and the Master of the Rolls’ working party on Structured Settlements. In Chambers 2015 he was ranked as a ‘star individual’.

Show publications by Malcolm Henké
Stephen Howcroft

Stephen was admitted as a Solicitor in 1991. For the last 16 years he has specialised in acting for insurers in high value and complex catastrophic injury claims, involving spinal and head injuries, amputation and other major orthopaedic claims as well as fatal accidents. The cases involve, at times, complex liability, care and OT, accommodation, Court of Protection, Local Authority and employment (amongst other areas) arguments. He has been involved in a number of cases which have settled by way of periodical payments.

Catherine Lewis

Catherine Lewis

Partner

Catherine joined Horwich Farrelly in 2010 as Partner, dealing with catastrophic and large loss civil claims. With extensive experience, she is widely recognised as one of the UK's most experienced large loss and catastrophic injury handlers and is a member of a number of insurer panels.

Simon Lindsey

Simon Lindsey

Partner

Simon joined Horwich Farrelly in 2015 from Greenwoods. With over 30 years litigation experience acting on behalf of insurers and self insureds Simon is a recognised expert in the field of occupational disease, employers and public liability. He undertakes large loss and complex claims and is an expert on costs. Notable cases include Pirelli General plc v Gaca (2004), an employer’s liability claim which allowed the defendants to take account of payments under ill health policies, and Harland & Wolff plc and Another v McIntyre (2006) and Chandler v Cape Plc. Simon was appointed Deputy District Judge in 2013.

Jared Mallinson

Jared Mallinson

Partner

Jared joined the firm’s counter fraud department in 2003 as an assistant when the department was in its relative infancy. Having worked his way up the growing department, through legal and managerial positions, he was invited to join the partnership in 2012. He is primarily focused on client account management which includes training clients and developing strategies to identify and defeat fraudulent claims.

In 2015, a collaboration with Aviva to tackle Low Severity Impact claims became the most acclaimed in the market after securing five prestigious industry awards. He also specialises in late notified claims, general motor fraud, fraud rings and credit hire fraud and is actively engaged in the firm’s apprenticeship programme.

Notably, Jared and his team have achieved market-leading results in securing findings of fundamental dishonesty. These include the nationally publicised case of Aviva v Burnett (2015), concerning a semi-professional footballer’s dishonest whiplash claim and, Rouse v Aviva, which was one of the first findings of fundamental dishonesty in a case which did not reach trial.

Show publications by Jared Mallinson
Karen Mann

Karen Mann

Partner

Karen Mann joined Horwich Farrelly in August 2015. Previously she had spent 17 years at Greenwoods where she was head of the Counter Fraud Group and managed sites in London, Milton Keynes, Manchester and Southampton. Karen specialises in motor insurance fraud claims covering a range of first and third party fraud and fraud rings, making her a key addition to the Horwich Farrelly team. She was admitted as a solicitor in 1998, having previously qualified as a legal executive, and joined Greenwoods as an Assistant Solicitor in 1999.

Tony McLoughlin

Tony McLoughlin

Partner

Tony has over 18 years’ experience of conducting all aspects of serious injury litigation, predominantly motor but also public and employers’ liability claims. He specialises in the full spectrum of catastrophic injury litigation and is frequently instructed by insurers at an early stage in order to conduct liability investigations and provide strategic advice. Tony is typically involved in each discrete stage of the claim, including criminal proceedings and inquests as well as the substantive civil proceedings. Tony has developed a particular specialism in cases involving brain injury, amputation, spinal injuries, fatal accidents and the full gamut of chronic pain conditions. He also has a special interest in high value claims with an element of fraud/exaggeration.

Darren Mendel

Darren Mendel

Partner

Based in Horwich Farrelly's London office, Darren handles cases in respect of credit hire, general personal injury, low speed impacts and opportunistic fraud. He has been instructed by insurers for over 20 years and is regarded as a key figure for defending road traffic cases. He is most recognised throughout the insurance industry for his work in credit hire having personally handled the 2009 Court of Appeal cases of Copley v Lawn and Maden v Haller which still today sets out the framework for intervention strategy.

Show publications by Darren Mendel
Anna Poynton

Anna Poynton

Partner

Since joining Horwich Farrelly in 2002, Anna has helped build the costs department into the market-leading team it is today. Anna qualified as a solicitor in 2007, having studied the LPC part-time alongside working full-time and became a partner in 2012. Anna works closely with insurers, self-insured corporates and other organisations to help them develop strategies to tackle unreasonable third party costs and reduce indemnity spend. She oversees the day to day running of the costs department alongside Head of Costs, Nicola Critchley.

Anna has more than 20 years’ experience in insurance work, and boasts particular expertise in costs and insurance litigation. She specialises in all aspects of civil costs and her caseload consists of high value claims, appeal cases, cases involving various technical challenges and test litigation cases. Anna has a particular interest in technical challenges and in Lewis v Nutley (2011), she successfully argued that a car spontaneously catching fire was a road traffic accident, and in the appeal case of Griffin v Summerskill (2011), she successfully argued that a wheelchair-bound claimant injured when being lifted into a taxi fell within the definition of a road traffic accident.

In her spare time, Anna volunteers as a school governor and takes part in a number of mentoring schemes as she is passionate about raising standards in education.

Rick Preston

Rick Preston

Partner & Head of Intelligence Services

In a 20 year career within the insurance fraud arena, Rick has investigated a wide variety of claims including personal motor, commercial motor, large loss, fraud rings, credit hire, home, travel, EL/PL, commercial property and application fraud. Managing a team of 35 specialist intelligence analysts, he oversees Horwich Farrelly’s Know Your Opponent strategy focusing upon solicitors, credit hire companies and medical service suppliers.

Rick has given evidence extensively in both civil and criminal courts, notably in major organised fraud investigations and contempt proceedings. He is the company’s spokesperson and point of contact for industry fraud forums, including IFIG, IFB, IFED and TUFF. In summer 2017, Rick was made Partner.

Show publications by Rick Preston
Michael Rimmer

Michael Rimmer

Partner & Head of Operations, Counter Fraud

Michael joined Horwich Farrelly’s Counter Fraud team in 2008. He has a breadth of expertise in motor fraud work and an interest in the recovery of legal costs. In 2016 he was made Head of Operations for the department and Partner in 2017. Michael is responsible for ensuring the department maintains its levels of success, growth and excellent customer service and satisfaction. He is also heavily involved in internal systems development and leading new business on boarding and integration. Notable cases Michael has dealt with include leading an investigation into the credentials and qualifications of medico-legal expert, Titus Odedun which led to the GMC striking Mr Odedun off the medical register. He also handled Clarke & Others v Thompson [2014], which ended in the court finding the claimants' representatives' conduct involved an element of impropriety leading to them having to personally meet more than 50% of our client's £30,000 legal bill.

David Scott

David Scott

Partner

Joining Horwich Farrelly’s Counter-Fraud department in 2011, David now runs a 20+ strong team who specialise in defending a variety of dishonest claims on behalf of not only insurers and self-insureds but also large corporates, high street brands and public sector organisations.

In 2015, his team was recognised for the sector-defining results they were achieving for clients by winning four industry awards. The schemes were also commended by the then Secretary of State for Justice. Notable cases David has worked on include Jet2holidays v Weir & others in which a family of four were handed suspended sentences after submitting fraudulent holiday sickness claims, and Burnett v Aviva which led to the first ever prosecution by the Attorney General in a case involving insurance fraud.

As well as contributing to the media on a wide range of issues affecting the industry, David has appeared on Claimed and Shamed and The One Show. A regular speaker at legal conferences and seminars on subjects such as fundamental dishonesty and QOCS, he also provides in-depth training to clients on how to identify, analyse and combat fraudulent claims.

Show publications by David Scott
Steven Smart

Steven Smart

Partner & Head of Glasgow Office

A leading figure in Scottish courts, Steven joined  Horwich Farrelly from another insurance law firm in January 2019. Bringing a breadth of experience in the market which includes practising in disease, historic abuse and regulatory claims, he has helped forge lasting and key relationships with major insurer and commercial clients for many years. Recognised by the Law Society of Scotland as a specialist in personal injury law and a council member of the Royal Faculty of Procurators in Glasgow, Steven has been involved in a number of significant cases, such as appeals to the House of Lords concerning limitation in abuse cases and to the Inner House of the Court of Session regarding the applicability of workplace regulations.  he has also successfully defended numerous fraudulent claims in the Scottish Courts.

Show publications by Steven Smart
Lewis Thomas

Lewis Thomas

Partner

Lewis joined the counter fraud team in 2003, qualifying as solicitor in 2005. Lewis has a wealth of experience in representing insurers in the defence of fraudulent claims and heads up a team of specialist lawyers defending all types of motor fraud, including credit hire fraud, fraud rings, LSI and Late notified claims. Lewis also provides assistance in devising and implementing counter fraud strategies to identify and challenge fraudulent claims, and acts for insurers in strategic litigation involving professional enablers and private prosecutions.

Max Withington

Max Withington

Partner & Head of Credit Hire

Max specialises in credit hire, personal injury and RTA claims, and has over fourteen years’ experience working within the insurance law sector. Presently leading a team of 40 lawyers over three offices, Max is also responsible for developing training and strategy programmes for insurer clients.

A regular contributor to the press on specialist insurance issues for titles including Post magazine and The Sunday Times, Max pioneered the use of the 2008 Regulations in respect of credit hire, as a result achieving insurers significant savings. Notable cases include Taylor v Chan (2011) which saw him win a case against unenforceable credit hire agreements.

Most recently his team have run the successful Court of Appeal case of Akhtar v Boland (2014) and A Line Taxis v Ward (2014). Max is also Chair of the FOIL Credit Hire Sector Focus Group.

Show publications by Max Withington
Thomas Reynard

Thomas Reynard

Chief Operating Officer

Tom qualified as a Chartered Accountant with PwC working in both the financial audit and advisory arenas. He worked on a series of high profile engagements ranging from the administration of Lehman Brothers to regulatory change projects with large financial institutions. Following his time with the professional services firm, he moved to global advertising network BBDO, where he worked closely with senior management across EMEA in a financial and operational capacity. He joined Horwich Farrelly in summer 2016 bringing with him experience in senior stakeholder management, process re-engineering, business partnering, MI & reporting, financial forecasting & planning, working capital management, IT & regulatory change projects, system design, M&A, due diligence and transfer of businesses and systems. Tom has a Masters in Engineering Science.

Chris Jekiel

Chris Jekiel

Director of Information Technology

Chris has over 20 years’ experience working within UK, European and Global IT outsource industries across a number of business sectors. As a highly-experienced Senior IT & Business Leader with a successful background in retail, legal, financial, banking, business to business & corporate sectors, Chris is commercially-aware, with a broad range of IT general management experience. Throughout his career, Chris has adopted a collaborative approach to successful IT leadership, engaging with key business stakeholders, senior executives, vendors & third parties, delivering ‘fit for purpose’ Service solutions & business systems. Chris has extensive experience of driving business change, business transformation, IT service transition, IT strategies, technology roadmaps, IT operations, outsourcing, business acquisition & integration. He is a graduate of Computer Sciences and Electronic Engineering from NNC/TCAT (UK).

Rachael O’Regan

Rachael O’Regan

Business Development Director

Rachael has been working within professional services since 2001 and has been a director for over 14 years. Initially qualifying as a fee earner specialising in risk and corporate governance, Rachael moved into business development in 2007. Since then she has worked for a variety of national and international firms driving business development and marketing activity.

Rachael’s areas of expertise include bid management, brand, internal communications, events, product development, market research and client relationship management. She is a chartered member of the CIPR, a member of the Chartered Insurance Institute and is currently studying for an MBA at Durham University.

Oliver Bate

Oliver Bate

Head of Learning & Development

Oliver has over fifteen years’ experience leading people development strategies in large retail and professional services organisations. CIPD qualified, Oliver takes a commercial approach to people development focusing on how people best succeed in their role in order to add value to themselves, the organisation and clients. Leading a team of experienced people development professionals, Oliver and his team provide a wide range of development opportunities to all members of the Horwich Farrelly team as well as a number of our clients.

Andrei Berechet

Andrei Berechet

Head of IT Product Development

Andrei has joined Horwich Farrelly in the spring of 2019 bringing with him a 15+ years of experience building successful digital products and teams across Europe and US. Andrei brings with him a strong focus on creating customer value and has deep expertise in customer experience, agile delivery, service strategy and process design. Prior to joining the firm, Andrei spent 3 years with Aviva Digital focusing on building best in class digital services in the claims and intermediated insurance space. At Horwich Farrelly Andrei manages the Development, Testing and Business Analysis teams. He has a Masters in Information Systems and is a certified Agile and Lean practitioner.

Prue Hopley

Prue Hopley

Head of Client Insight

Prue is a solicitor with over 30 years’ experience in the insurance market.  She spent the first seven years of her career working on all forms of defendant motor, EL, PL, disease and property damage litigation at a national law firm before moving in-house to CIS, where she enhanced her technical skills,  personally dealing with the most complex and esoteric disputes arising from the general and life insurance businesses.  She held a senior leadership role, becoming head of litigation and dispute resolution for Co-operative Financial Services, which included both CIS and The Co-operative Bank plc., where she was responsible for what was one of the largest in-house functions in the UK and had oversight of a panel of external advisers.   After taking a career break in 2012, Prue spent a year working at a global law firm on one of the largest legal projects in the UK before taking another break in 2014. Looking for a new challenge, Prue joined Horwich Farrelly in February 2015 and leads the firm’s insight group, where her vast technical knowledge, operational and regulatory know-how place her in a unique position to support the firm and its clients in the ever-changing insurance legal landscape.

Gill Gibson

Gill Gibson

Head of Legal Support and Facilities

With over 15 years’ experience in leading legal support teams, Gill is committed to delivering excellent service quality having had significant success in building motivated, high performance support teams that consistently achieve outstanding results. Gill has extensive experience of centralising support functions, leading through change by setting clear priorities, demonstrating resilience, communicating a vision and engaging at every level of the organisation to guarantee full co-operation, commitment and success. Gill has management responsibility for more than 160 support staff nationally comprising of business support teams including file inception & data capture, call centre, file closing including billing & debt recovery, facilities, post room & document management, secretarial and regional office support. Prior to Horwich Farrelly, Gill worked at Addleshaw Goddard LLP for 15 years and KPMG for two years in similar roles. Gill is an Associate member of CIPD and MCMI.

Jade Majid

Jade Majid

Head of Risk & Assurance

Jade is a qualified professional member of the International Compliance Association (MICA). As Head of our Risk and Assurance Department, Jade is responsible for driving our risk management strategies and corporate assurance framework across the Firm’s activities, including promoting a culture of compliance and risk awareness. Jade’s experience in risk and corporate assurance comes from an extensive background in international corporate firms, including Osborne Clarke and Livingcity Property Group, and her LL.B from Leeds University.  Jade’s areas of expertise include, Data Protection (GDPR), risk management, contract management, and regulatory compliance across England & Wales, Northern Ireland and Scotland.

Nicola Malbon

Nicola Malbon

Head of Continuous Improvement

Nicola has over 10 years’ experience in change and business improvement, having previously worked in high risk industries such as Healthcare and the NHS Litigation Authority. Following her appointment at Horwich Farrelly in 2015, Nicola established the Project Management Office to deliver change and improvement projects across the firm applying a future-proofed and holistic approach. Having experience in developing and auditing quality and risk management standards, including ISO 9001, and evaluating data in an insightful manner to enable effective decision making, Nicola employs a structured yet adaptable approach to change and improvement, ensuring improvements are scalable to evolving client and business needs. Nicola’s areas of expertise include process efficiencies utilising Lean Six Sigma methodologies, stakeholder management and software development projects.

Alan Parkinson

Alan Parkinson

Head of Technology Service & Transition

Alan joined Horwich Farrelly in 2019, focused on the delivery of technology services in the firm. He is accountable for the key technology service delivery, service improvement initiatives, the reporting and analytics services, and the overall management of IT programme planning and resourcing activities. With a wealth of experience in technology service, Alan has worked for two large IT services organisations prior to spending three and a half years at Freshfields Bruckhaus Deringer where he worked as part of the management team delivering their own digital transformation. An approachable leader with a background in service management and business relationship management, he was recognised for his impact, winning the 2018 North West Young IT Professional of the year.

David Presland

David Presland

Head of Digital Transformation

David has over 15 years’ experience working across a number of business sectors and geographies. As a highly-experienced IT leader and technology change advocate, he has a successful background in legal, financial, consulting, telecommunications and retail sectors. David has a key focus and experience in driving strategic technical change and innovation in line with commercial and business considerations. Throughout his career, David has acted as a change agent enabling IT operations within organisations to deliver tangible business benefits and outcomes through technology adoption. This includes a key focus on defining strategies, technology roadmaps and adapting operating models and organisational structures to ensure agile delivery as well as working for outsource organisations and consultancies focused on service and process improvements. David has extensive experience in architecture across all areas of technology, and brings a wealth of IT industry insight to the Horwich Farrelly technical team. He is a graduate of Information Systems at Swinburne University of Technology in Australia.

Paul Tattersall

Paul Tattersall

Head of Volume Litigation Operations, Motor and Casualty

Up until joining Horwich Farrelly in 2016, Paul had spent 33 years working for insurance companies in a variety of motor insurance roles encompassing motor trade, commercial motor, fleet and private motor sectors. Latterly he has held several senior positions with Aviva culminating in the position of Head of Motor Claims. His extensive knowledge and experience of how claims are practically handled across the market is helping Horwich Farrelly shape its own offerings so as to better meet client needs, particularly in the volume claims space.