
E-scooters – current status and practical guidance for handling “motor” claims
The emergence of e-scooters as a popular mode of transportation prompted the Government in 2020 to implement trials to assess...
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We have extensive experience of fleet policies, representing companies direct as well as insurers who underwrite the risks involved. Our specialist motor team has worked for many years on specialist fleet policies including where companies use large vehicles to transport dangerous goods, appreciating the unique risks involved. We’ve also represented major bus companies, both insured and self-insured, supermarkets, supplier networks for high street retail stores, delivery and haulage companies and the emergency and prisoner transport services in Scotland.
Often in small claims (‘bent metal’) cases, attack is the best form of defence. We work closely with our Recoveries Department for a number of clients and help develop litigation/defence strategies so that, if liability is disputed, the initiative is taken and proceedings issued (as opposed to waiting for proceedings from the third party).
We use technology to add value by reducing the time it takes to handle an individual file and minimise the physical touches needed on it.
We significantly reduce our clients’ legal costs spend by using a heavily automated process to create a light touch, streamlined and efficient process.
We believe that the majority of litigation arising from the OIC is more akin to MOJ Stage 3 matters than SCT matters and our efficient handling model reflects that for the benefit of our clients.
We are routinely instructed to deal with liability and quantum disputes. Our handlers are adept at analysing all the available potential evidence to assess liability and they’re regularly briefed on changes in the law.
Where quantum is not agreed it’s vital that the correct strategies are applied and offers pitched at the right level to make sure the claimant is at risk regarding costs, something that our handlers are highly skilled at.
Our Multi Track team collaborates closely with our Fast Track Personal Injury team and LACIG team, facilitating seamless lines of escalation & referral.
That way we make sure cases always sit with the lawyer who is most appropriate to manage the claim, delivering best-in-class strategic case management, and ensuring appropriate reserves & strategies are constantly maintained.
For expert legal advice from real people in our specialist teams, get in touch – we look forward to hearing from you.
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